About us

What is BMI Clinic?

BMI Clinic is an online platform that helps people with overweight or obesity lose weight in a medically responsible way. We use the latest technologies, such as digitization and artificial intelligence (AI), to support you in effectively achieving your weight goals. We do this with safe, approved medications like the injection pen, specially developed for weight loss.

In our app, you will also find a ChatGPT integration that allows you to easily track your calories and receive personalized menus tailored to your preferences and goals. Additionally, you can see exactly how many calories you burn with your daily activities, so you always have insight into your progress.

Our approach focuses on effective weight management using technology, without the need for long-term coaching or guidance commitments. BMI Clinic offers flexible support for those who want to work independently on their weight goals, allowing you to maintain control over your journey. This enables you to work at your own pace towards lasting changes, with a focus on results and self-sufficiency.

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Our drive

More health, more quality of life.

BMI Clinic was founded by individuals who have personally experienced overweight or obesity and successfully lost weight with a structured program. This program combines the use of the injection pen with proven methods and knowledge. Our mission is to help people in the fight against overweight by making medically responsible weight loss methods accessible through our online platform.

We believe that every person deserves the opportunity to work on their health in a safe and effective way, with support that is not only effective but also sustainable. With this mission, we strive for a world where everyone can lead a healthier and happier life.

Who do we work with?

FREQUENTLY ASKED QUESTIONS

BMI Clinic – your partner in healthy weight loss

Digital guidance for lasting results, at your own pace and tailored to your life

BMI Clinic is an online healthcare platform that helps people with overweight or obesity lose weight in a safe and responsible manner. We provide medical guidance, reliable information, and treatments specifically developed for weight loss. Our team is ready to support you every step of the way, so you can make choices with confidence and peace of mind that suit you. At BMI Clinic, we believe that health is a personal choice, and we are here to help you achieve your goals in a way that works for you.

BMI Clinic offers tailored treatments for people with overweight and obesity. These treatments include nutritional advice, exercise programs, and medical guidance to lose weight in a responsible manner. Through online consultations with our doctors, you will receive expert advice on the safest and most suitable treatment options, allowing you to always make a choice that fits your situation.

BMI Clinic is administratively based in Nijmegen, but all our healthcare and consultation services are offered online. This means you can receive professional guidance from the comfort of your own home, without having to visit a physical location. We make it as easy and accessible as possible for you.

You can easily contact us via the app, your account, or by email. All the necessary contact information can be found on our website and in the app. We are here to help and ensure that you always receive a quick response.

BMI Clinic offers the latest and most effective treatments and programs specifically developed for managing and treating overweight and obesity. Whether it’s medical guidance, nutritional advice, or exercise programs, you will always receive an approach tailored to your personal situation and goals.

After reviewing your questionnaire, you can create your own treatment plan using the BMI Clinic app. In the app, you can easily track your calorie intake and physical activity. Based on your BMR (basal metabolic rate) and the desired caloric deficit, you will create a plan that aligns with your goals. Medical support, such as medication, is only offered if it is medically responsible and suitable for your situation. This ensures you always receive a treatment that is safe and effective for you.

Our partner pharmacy, Lairesse Hospital Pharmacy (LZF), is located in Amsterdam and meets all legal requirements. This pharmacy ensures the safe and reliable delivery of your medication, in accordance with the applicable regulations and quality standards.
  1. Prescription Submission.
    BMI Clinic sends the prescription via secure email to the prescription processing department of Lairesse Hospital Pharmacy (LZF).
  2. Processing by LZF.
    LZF receives the prescription and processes it within one business day. The pharmacy verifies whether the prescription is complete and accurate to ensure smooth processing.
  3. Start of Medication Monitoring.
    LZF conducts medication monitoring by consulting the National Exchange Point (LSP). The pharmacy checks for potential interactions between the prescribed medication and other medications you are using.
  4. Share information with the public pharmacy. LZF shares the dispensing details with your public pharmacy. This ensures that the medication history is up-to-date with both LZF and your public pharmacy, allowing for complete medication monitoring in the future.

Your medication is shipped from our partner pharmacy, Lairesse Hospital Pharmacy (LZF) in Amsterdam. This pharmacy meets all legal requirements and ensures the safe and reliable delivery of your medication.

The medication will be delivered within 3 business days after the prescription is received by Lairesse Hospital Pharmacy (LZF).

Yes, the medications are shipped via AMP Group using specially cooled medical transport to ensure that the medications remain at the correct temperature during transit.

  1. Registration with the AMP Group. After performing the medication monitoring, LZF notifies the delivery to the carrier AMP. At this point, you will receive an email from AMP with the delivery address, the delivery date, and a link to change the appointment. Since preparing your medication takes time and Lairesse Hospital Pharmacy staff only work on weekdays during office hours, there may be a maximum of 2 business days between your order and the email from the pharmacist/carrier.
  2. Reschedule appointment. If the delivery appointment is not convenient, you can change the delivery time yourself via the link in the email.
  3. Shortened delivery time window and track & trace. On the day or morning before the delivery day, you will receive a shortened time window for your delivery and be given the option to track your delivery via the track & trace system.
  4. Not Home/Not Answering and New Delivery Attempts. If you are unexpectedly not at home, AMP and LZF offer up to two opportunities to schedule a new delivery. During transport and storage, the medication is always kept under the correct cooled conditions, including temporary storage if you were not home. Please note that additional delivery attempts may incur extra delivery charges.
  5. Never leave unattended. Medication will never be left unattended at the door.

Unfortunately, BMI Clinic does not offer deliveries on Saturdays. All orders are processed and shipped on weekdays via our logistics partner, AMP Group. The exact delivery time depends on the day the order is placed and processed. We advise you to order in advance to ensure that you receive your medication on time. Please note that no deliveries take place on weekends, so plan your orders accordingly.

No, you do not need to sign for the receipt of your medication. However, it is required that you personally receive the medication.

Our packages are usually too large to fit through standard letterboxes, which means you must be at home to receive your medication.

We only work with BIG-registered medical specialists who are authorized to practice in the Netherlands. All our doctors have extensive experience in their field, so you can always rely on expert advice and safe care.

Version 1.0 – Date: November 1, 2024